Effective Date: June 19, 2026
This policy applies to the The Turn At Vendor app, operated by The Turn AT LLC. It explains what personal information the Vendor App collects from local businesses, how it is used, who it is shared with, and what rights you have. Contact: support@theturnat.co.
The Turn AT LLC ("The Turn At," "we," "us," or "our") operates The Turn At platform, a neighborhood directory and advertising service for The Landings community on Skidaway Island, Georgia. This policy applies to the Vendor App used by local businesses that create listings, place ads, and communicate with residents.
When you register, we collect your display name, email address, and a password. You may also sign in using Google or Sign in with Apple, in which case we receive an authentication token from that provider and do not receive your full Google or Apple account credentials.
After registration, you provide your business name, business description, years of experience, phone number, and optionally a website URL. You may also upload a profile photo and business documents such as a license or proof of insurance.
When you create an ad, we collect the ad headline, description, call-to-action text, optional sale pricing labels, up to four ad images, your selected display section and category, annual revenue tier (used only to determine your pricing bracket), and billing cycle preference.
You pay on a secure Stripe-hosted web page in your browser, reached through a link we email you — not inside the app. Your card number, CVV, and expiry are entered on Stripe's page and sent directly to Stripe; they are never stored on or transmitted through The Turn At servers. We store and process only the Stripe payment method identifier, your subscription status and billing cycle (including automatic renewal at the end of each period), and your transaction history.
We store text messages and images you send to and receive from residents through the in-app messenger. Message reactions and read/delivered status are also stored.
With your permission, we access your camera and photo library so you can capture or choose images for your business profile, ads, documents, and chat messages. We access only the images you select or capture for these purposes.
We collect a Firebase Cloud Messaging (FCM) device token when you grant notification permission. This token is used only to deliver push notifications to your device.
The Vendor App does not access your device's location.
We store your in-app notification settings (for example, whether you have enabled alerts for new messages or new reviews).
We use the information collected to:
Your business name, description, contact information, ad content, and profile photo are displayed to residents and administrators within The Landings community platform. This is the core purpose of the service.
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe (stripe.com/privacy) | Payment processing on Stripe's hosted web page | Card details (entered directly on Stripe), billing contact, subscription data |
| Firebase / Google (policies.google.com/privacy) | Push notifications | Device push token |
| Google (Sign-In) | Optional authentication | Google identity token; Google authenticates the session |
| Apple (Sign in with Apple) | Optional authentication | Apple identity token; Apple authenticates the session |
We may disclose information if required by law, court order, or to protect the rights, property, or safety of The Turn At, our users, or the public.
We do not sell your personal information. We do not share your data with advertising networks or data brokers.
We retain your account information and business profile for as long as your account is active. If you delete your account, we will delete your personal information within a reasonable period, subject to any legal obligations to retain certain records. Payment transaction records may be retained longer as required by applicable financial regulations. Messages may be retained for a period after deletion to allow the other party to view them during the transition window.
The Vendor App is intended for use by businesses and their adult representatives. We do not knowingly collect personal information from anyone under 13 years of age. If you believe a minor has created an account, contact us at support@theturnat.co and we will delete the account.
We protect your information using HTTPS for data in transit and restrict server access to authorized personnel. Payment card data is handled exclusively by Stripe and is never transmitted through or stored on our servers. No system is completely secure, and we cannot guarantee absolute security.
The app relies on the following third-party services, each with its own privacy policy:
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this policy. Continued use of the Vendor App after changes are posted constitutes your acceptance of the revised policy.
The Turn AT LLC
For questions, rights requests, or concerns:
Email: support@theturnat.co
Governing jurisdiction: State of Georgia, USA